Bookings & Cancellations

Cancellation Policy for Greek Tutoring Hub

Cancellation and Rescheduling:
Courses booked can be canceled cost-free with at least 24 hours of notice. If you fail to inform us within this period, the course cannot be refunded. Requests to reschedule without proper notice will be charged at the full rate. Rescheduled sessions must occur within 7 days, and multiple reschedules are not allowed.

Missed Lessons and No-Shows:
Being over 15 minutes late counts as a no-show, with no refunds issued. Fees are non-refundable for missed lessons. All sessions must be completed within the monthly billing cycle (if a monthly billing cycle applies to you or your Organisation). For example, if you reschedule a lesson in December, it must be made up within December and cannot roll over into January or February.

Package Pre-Paid Tuition Hours:
We will cancel and refund any orders for our 'Package' pre-paid tuition hours if we are notified of your intent to do so prior to starting the tuition block of hours. We strongly encourage you to contact us before purchasing a significant amount of pre-paid 'hours package' to avoid future conflicts.

Exceptions and Tutor Cancellations: Exceptions to this policy are granted at the tutor's discretion. If the tutor cancels a session, it will be rescheduled at the student's convenience.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@greektutoringhub.com